Ordering and Shipping
Lead times differ based on our current production schedule.
Our current lead-times average 7-10 days from the customer's order date.
Lead-Times on Orders can depend on several factors including, but not limited to: Number of Item(s), Number of Custom Item(s), Product Type(s), and Supply/Manufacturing Restrictions.
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USPS and UPS may experience additional delays in delivering your package.
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Lead-Times can also fluctuate based on the following factors:
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Equipment Malfunctions
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Invalid Shipping Addresses
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Local Weather Transit Delays
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Federal Holidays
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Return/Cancelation Policy
Custom Items/Monograms are non-refundable. We cannot allow the cancellation of an item, as all items are made to order. We have time and resources that have already been allocated to processing an item from the time an order is placed.
Returns and exchanges will be accepted up to 10 days after the receipt of the item, fees may apply in some cases at the discretion of the company. Clearance and custom items cannot be returned under any circumstances.
Should you experience any issue receiving your order, please reach out to us with a picture of the item and box you received at orders@hdc-designs.com within 10 days of receiving the order. Once 10 days have passed since the receipt of the item, we will no longer issue replacements.
Unique Items for Unique People
Personalized Decor
Our home decor pieces can be customized with various color options for backgrounds and frames. Chose from a design offered on our website, in our store front, or create something unique!
Custom Gifts
We offer many of our designs with customizations that make them great for gifting. Weddings, anniversaries, new babies, and even new jobs are easy to celebrate with a custom gift to commemorate the occasion. We do offer cooperate gifting options such as mugs, portfolios, and business card holders as well.
One of a Kind Projects
Have your own idea? Let's talk about it! By offering in house design and production, we can bring your own project to life.